Partners, please utilize our LinkTree. It is a platform we use to organize ShareBaby resources, making it easy to share and access content, services, and information from one central location.

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FAQ

Please note that ShareBaby operates on a donation-based model and, therefore, cannot guarantee the availability of all items in stock at all times.  In the event of low stock levels or high demand, ShareBaby may need to cancel or modify a partner's order without prior notice if it does not align with the number of children served.  Additionally, if the stock quantity falls below a certain level, ShareBaby reserves the right to limit the amount of stock partners can order and receive.  The ShareBaby items, specifically diapers, baby gear, and supplies, are accepted "as is."

 

 

Login
  • Each partner organization receives one login.  For those with multiple sites, each site will have a separate login.
  • Forgot Password/Reset: Please click the following link to reset your password.

Ordering

Each partner is allowed to place one order per month. 

If you have scheduled a specific day for picking up your order, kindly note that it is necessary to submit your order one week beforehand to give our warehouse enough time to process and fulfill your orders.  Neglecting to do so may delay your pickup or require rescheduling it for the following week.
 

For example, if you plan to pick up your items on

  • 10/11, your order must be submitted on or before 10/6
  • 10/18, your order must be submitted on or before 10/13
  • 10/25, your order must be submitted on or before 10/20

If you encounter any of the issues listed below, please follow the corresponding protocols:

Number of Children Served

Please note that orders are fulfilled based on the number of children served, not the number of boxes or packs requested.  If you request more items than the number of children your organization currently serves, your order will be automatically adjusted accordingly.  You can increase your order by a maximum of 10% to account for the intake of new clients.

Early Submission + Duplicate Orders
  • Orders submitted prior to the established deadline will be processed and fulfilled in the following month.
  • If you place more than one order in a month, only the first will be fulfilled, and any subsequent orders will be canceled.

Changes

If you need to make changes to your order it is necessary to request in writing via email to James Ruffin, our warehouse operations manager, at least 24 hours before your scheduled shopping day.  Please be sure to use the following email address:  warehouse@sharebaby.org.

Cancellations

As a partner, you are required to shop for ten months out of the year, but you are allowed to miss up to two shopping days.  If you must cancel your order due to an emergency, please email Fred Douglas, our Warehouse Manager, in writing.  Please use the following email address: fred@sharebaby.org.

Missed Pickup + Abandoned Orders 

It is important to remember that if you miss your scheduled pickup day and or place an order but fail to pick it up on your designated partner shopping day, your order will be considered abandoned and restocked.  Therefore, if you cannot pick up your order, you must communicate in writing to the staff and make alternate arrangements.  Failure to do so will result in a missed month per our attendance policy.

Information

Contact information

  • Address: 1792 Union Ave, Baltimore, MD, 21221, United States
  • Contact name: Hailey Harvey
  • Email: hailey@sharebaby.org
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